Testimonials
Please accept my very sincere thanks in respect of the recent treatment received. Having not visited a dentist for over 25 years through fear and literally embarrassment I can not say how pleased I am to have visited Dr Ajay at the Smile Practice. Ajay and all members of the team have been fantastic and very caring, and it didn’t hurt a bit!!
Thanks once again, Patricia
I hadn’t been to a dentist for about 30 years due to a few bad experiences, my teeth were in an appalling state and I had constant tooth ache. However about three years ago my wife saw an advert in the local paper for an open day at The Smile Practice and she persuaded me to go along. I met Mr Ajay Murgai who assured me I would suffer no pain in any of the treatment. I had about twelve appointments to treat my teeth and suffered no pain what so ever. I now have a set of good healthy teeth and attend for regular six monthly checks.
Mr T
I came in this morning to have a tooth extracted and was extremely anxious due to several bad experiences in the past with dentists and due to the fact that this was only my second visit with you. I was all the more anxious about this particular treatment as the treatment concerned the same tooth that I had previously had root canal treatment on. I just wanted to write to you to say thank you so much for the caring, gentle and patient approach that both you and your nurse adopted through my treatment. It really made an enormous difference and I am sure that such an approach over the long term will ensure that I become less anxious as time goes on as I get to know you and to trust you.
There were certain things I particularly appreciated, such as the fact that you explained each step so that I knew what was coming and you also told me how long each step would take. As a nervous patient, treatment is far more bearable if you know exactly what is going on and how long each step is going to take. You also listened to me and paused treatment when I raised my hand to ask you.
This is the first time ever that I have been allowed to control the pace of my treatment, and I can’t tell you what a difference it made. I was also unaware that I was holding my breath until you told me not to, and this was one of several helpful tips you gave me. I am aware that my treatment may well have taken longer than you had perhaps allotted for, as you may have had to go more slowly than you would have done with another patient having the same treatment. If this is the case, I apologise for this, but do appreciate that you did not rush.
With many thanks A S
I am writing to say what a difference I found between your practice and the practice that I had previously been attending. Having been so terrified of dentists since a child I had not had anything done to my teeth for about 40 years. After plucking up the courage to see the previous dentist at my old practice, they were so lacking in understanding that my fear increased and I vowed I would wait till my teeth all dropped out before I saw a dentist again.
My trip to your practice changed all that. Whilst I wouldn’t say the fear has gone completely, you and the staff have been an absolute godsend in helping me cope with it. I finally feel able to attend regular checks after 40 years of pure panic at the thought. Many, many thanks.
Ms T
I am dropping a note to say thanks for all the work you have done for me, I am aware that I am not the easiest of patients. Your patience and explanations whilst work is underway was very much appreciated. The bridge work is really outstanding, here’s hoping I need nothing more than routine checks for some time.
Mr R G
